Back-Office Training

Understand to decide.
Master to act.

Short sessions, focused on immediate results. Half training, half workshop. For managers and their teams who want to master the fundamentals that make the difference.

Target audience

Who are these trainings for?

👤

Managers & decision-makers

Understand back-office issues to better manage, delegate and arbitrate.

👥

Administrative managers

Update their knowledge of the legal, accounting and digital foundations of their role.

🏢

Teams in transition

Manage change of tool, process or method with the right foundations.

🌐

NGOs & institutions

Master the specific administrative and financial framework of non-profit structures.

Training catalogue

5 themes — Practical, not theoretical

Each training combines a knowledge update section and a practical workshop section. You leave with tools applicable the next day.

01

Office tools & AI mastery

For teams using Excel, Word and digital tools without exploiting their potential — and wondering how AI can concretely help them day-to-day.

  • MS Office: structured Excel, effective Word, file management
  • Collaborative tools: sharing, versions, access rights
  • Introduction to AI: concrete back-office use cases
  • Workshop: automate a repetitive task with AI
02

Legal framework of a Swiss organisation

What every administrative manager must know about the applicable law — to avoid costly mistakes and make the right decisions.

  • Legal forms and basic governance
  • Employee contracts and Swiss labour law (CO)
  • Supplier contracts and T&Cs
  • Debt collection and managing overdue payments
  • Workshop: draft a simple contractual clause
03

Administrative organisation & digital integration

How to structure an organisation's administration so that it runs smoothly, traceably and scalably — with or without an ERP.

  • Mapping of key administrative processes
  • Creating effective operational procedures
  • Standardised forms and templates
  • Digital integration: which tool for which workflow?
  • Workshop: formalise a process in 2 hours
04

Financial organisation & basic accounting

For managers and executives who want to understand their numbers, read a balance sheet and manage their activity without relying entirely on their accountant.

  • Reading a profit & loss account and balance sheet
  • Key financial indicators (working capital, cash flow, operating CF)
  • Budget: build, track, correct
  • Accounting: logic of entries, chart of accounts
  • Workshop: build your first dashboard
05

Introduction to ERPs & AI in internal management

Understanding what an ERP is, how to choose one, how to implement it — and how AI can enhance its capabilities without unnecessary complexity.

  • ERP: functions, market players, selection criteria
  • Selection and migration process
  • Pitfalls to avoid during implementation
  • AI applied to management: from theory to practice
  • Workshop: simulate an ERP selection process

Custom training

Is your situation specific? AGICA designs custom training adapted to your sector, your team and your issues.

Contact us →

Format & fees

👥

Inter-company

from CHF 350.-

6 to 12 participants · Geneva or Lausanne · or video

🏢

In-company

On request

Your team, your premises, your schedule · adapted to your context

🎓

Format

3 to 4 hours

Half training, half workshop · materials provided · post-session follow-up possible

Request a session →

Ready to strengthen your teams?

A first call to identify the most relevant theme for your situation.

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